money888 Privacy Policy

1. Data Controller

money888, the operator of the online gaming platform accessible at money888.club ("money888", "we", "us", "our"), is the data controller in respect of the personal data you provide to us or that we collect from you in connection with your use of the money888 platform. As data controller, money888 is responsible for determining the purposes and means of processing your personal data in accordance with applicable data protection laws.

2. Categories of Personal Data We Collect

Depending on how you interact with the money888 platform, we may collect and process the following categories of personal data:

Category	Examples
Identity Data	Full name, date of birth, nationality, NRIC or passport number, selfie / photo ID for KYC verification
Contact Data	Email address, Malaysian mobile number, residential address
Account Data	Username, encrypted password, account settings, responsible gaming preferences
Financial Data	Payment method details (e-wallet IDs, bank account numbers), deposit and withdrawal history, transaction amounts in MYR
Gaming Data	Bet history, game session logs, win/loss records, bonus usage, RTP data
Technical Data	IP address, device type and OS, browser type and version, session tokens, login timestamps
Communication Data	Support chat transcripts, email correspondence, complaint and dispute records

We do not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) unless required for regulatory purposes (for example, self-exclusion records maintained for responsible gaming compliance).

3. How We Collect Your Personal Data

money888 collects personal data through the following means:

• Direct collection: Data you provide when registering a money888 account, completing KYC verification, making deposits or withdrawal requests, contacting support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically when you access the money888 platform, including via cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from financial compliance partners; analytics data from aggregated sources where permitted by applicable law.

4. Legal Bases for Processing

money888 processes your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to open and administer your money888 account, process deposits and withdrawals, and deliver the gaming services you have requested.
• Legal obligation: Processing required by applicable law and regulatory requirements, including anti-money laundering (AML) obligations, KYC verification, and gaming regulatory reporting duties.
• Legitimate interests: Processing necessary for fraud detection and prevention, platform security, responsible gaming monitoring, and improving our services — where those interests are not overridden by your rights.
• Consent: Where we rely on your consent for processing (for example, marketing communications), you may withdraw that consent at any time by contacting us or using the unsubscribe mechanism in our communications.

5. How We Use Your Personal Data

money888 uses your personal data for the following purposes:

• To register and maintain your money888 account and verify your identity;
• To process deposits, withdrawals, and other financial transactions in MYR via Touch n Go eWallet, Boost, DuitNow, FPX, Maybank2u, CIMB Clicks, and other supported payment methods;
• To provide access to the money888 casino, sportsbook, slots, and all other platform products;
• To detect, investigate, and prevent fraud, money laundering, and other unlawful or prohibited activity;
• To comply with KYC, AML, and other regulatory obligations applicable to the money888 platform;
• To administer promotions, bonuses, and loyalty programmes and verify eligibility;
• To monitor your gaming activity for responsible gaming purposes, including detecting patterns indicative of problem gambling;
• To communicate with you regarding your account, transactions, promotions, and platform updates;
• To respond to your support enquiries, complaints, and dispute requests;
• To improve and personalise the money888 platform based on aggregated usage analytics;
• To enforce the money888 Terms & Conditions and defend legal claims.

6. Disclosure to Third Parties

money888 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors and e-wallet providers: To facilitate deposits and withdrawals (for example, Touch n Go eWallet, Boost, GrabPay, DuitNow, and Malaysian bank FPX gateways).
• KYC and identity verification partners: To verify your age, identity, and source of funds in compliance with AML regulations.
• Gaming content and platform providers: Game providers and live casino studios (such as Evolution, SA Gaming, PG Soft, Pragmatic Play) receive the minimum data necessary to deliver game functionality and verify bet outcomes.
• Fraud prevention and security services: Third-party fraud screening, device fingerprinting, and cybersecurity service providers.
• Regulatory and law enforcement authorities: Where required or permitted by applicable law, including responses to lawful requests from gaming regulators, financial intelligence units, or law enforcement agencies.
• Professional advisors: Lawyers, auditors, and accountants under obligations of confidentiality, where necessary for legal compliance or business operations.

All third-party recipients are required to handle your personal data in compliance with applicable data protection law and are contractually prohibited from using your data for any purpose other than the specific purpose for which it was disclosed.

7. International Data Transfers

The money888 platform and its infrastructure may involve the transfer of personal data to servers or service providers located outside Malaysia. Where such international transfers occur, money888 ensures that appropriate safeguards are in place in accordance with applicable data protection law, which may include standard contractual clauses, adequacy decisions, or other recognised transfer mechanisms. By using the money888 platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia that may have different data protection standards.

8. Cookies and Tracking Technologies

The money888 platform uses cookies and similar tracking technologies to operate the platform, maintain your login session, prevent fraud, and analyse platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled — they include session authentication tokens and security cookies.
• Functional cookies: Remember your preferences (for example, language settings, game lobby filters) to improve your experience.
• Analytical cookies: Aggregate, anonymised data on how players use the money888 platform — used to improve functionality and user experience.
• Security and fraud prevention cookies: Help identify and prevent fraudulent login attempts and unusual account activity.

You may manage non-essential cookies through your browser settings. Disabling strictly necessary cookies will prevent you from using the money888 platform.

9. Data Retention

money888 retains personal data for as long as your money888 account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, as required by AML and gaming regulatory obligations;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Responsible gaming records (including self-exclusion records) are retained for the duration of any exclusion period and for six (6) years thereafter;
• Marketing consent records are retained for as long as we rely on your consent and for a reasonable period thereafter to demonstrate compliance;
• Support correspondence is retained for three (3) years from the date of the last communication.

When data is no longer required for any legitimate purpose, it is securely deleted or irreversibly anonymised.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by money888:

• Right of access: Request a copy of the personal data money888 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restriction: Request that we restrict processing of your data in certain circumstances.
• Right to data portability: Receive your personal data in a structured, machine-readable format and transmit it to another data controller, where technically feasible.
• Right to object: Object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is consent-based, withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact money888 at support@money888.club. We will respond within 30 days of receipt of a valid request. We may need to verify your identity before processing your request.

Please note that certain rights may be limited where retention of your data is required by applicable law (for example, AML regulatory obligations require us to retain transaction records regardless of an erasure request).

11. Children's Privacy and Age Verification

The money888 platform is strictly for persons aged 21 years and above. money888 does not knowingly collect personal data from anyone under the age of 21. All registrations are subject to age verification as part of the KYC process. If money888 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately closed and all associated data deleted, subject to any legal obligations to retain evidence of the underage registration for regulatory purposes.

12. Security Measures

money888 implements a comprehensive set of technical and organisational security measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and money888 servers;
• AES-256 encryption for personal and financial data stored at rest;
• Role-based access controls limiting access to personal data to authorised personnel only;
• Regular penetration testing and vulnerability assessments of platform infrastructure;
• Two-factor authentication options for player accounts to prevent unauthorised access;
• Continuous real-time monitoring for suspicious login activity, fraud indicators, and data anomalies.

While money888 takes all reasonable precautions to safeguard your personal data, no system is entirely impenetrable. You play an important role in your own account security — please keep your money888 login credentials confidential and notify us immediately if you suspect your account has been compromised.

13. Changes to This Privacy Policy

money888 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When changes are material, we will notify registered players by email or via a prominent notice on the money888 platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the money888 platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

14. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or money888's data processing practices, please contact our Data Protection team:

If you are not satisfied with money888's response to a privacy complaint, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. money888 will cooperate fully with any such authority in the resolution of complaints.